Back to site

FAQ

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it. Please note that for your protection and ours, we only accept payments from customers who have a Confirmed Address.

Returns & Exchanges

We "Quality Control" check each shirt before it ships to help provide customers with peace of mind. All sales are final. We will accept exchanges up to 15 days after delivery. Exchanged items must be salable, unwashed and unworn. Please refer to the size chart before ordering to ensure you choose the proper size. We do not reimburse any additional shipping cost you may incur when exchanging items unless product has a defect. In the case of return shipments due to defects, Rhythm Rockerz will pay for the cost of postage. The customer shall be obliged to work with Rhythm Rockerz to find the most cost-effective shipping. Either shipping and handling shall be paid by the buyer first and then subsequently reimbursed by Rhythm Rockerz after the shipment has been received and verified. Please contact us with your name, transaction ID #, and reason for exchange and a representative will further assist you.

Shipping

We currently only ship to "Confirmed" addresses in the US, UK, Australia and Canada. Please allow 5-10 business days (US) after ordering to receive your product. If you have not received your item within that period, please contact us so that we may follow up on your order.

Care Tips

Here are some simple care tips to help the print on your t-shirt last longer.

1) Turn shirt inside out and wash in cold water.

2) Do not wash with chlorine bleach, non-chlorine bleach, bleach substitutes, or detergents containing these items. Do not wash with Oxy-clean or products containing Oxy-clean.

3) Drying clothes in a clothes dryer is one of the fastest ways to break down the print. The dryer uses heat and movement to dry the clothes. Not only will the heat start to break down the print, the fast tumbling creates a friction that can help wear it out faster. If using a dryer machine, use a tumble dry mode instead of a heat dry mode and turn shirt inside out. This will keep some fading from occurring and keep the colors looking brighter. You might also try lying the t-shirt flat to dry or letting it drip dry instead of putting it in the dryer at all. Hanging it to dry may change the shape of the shirt, which is why so many people prefer to let their t-shirt lie flat.

4) One of the fading factors is UV light. Direct sunlight will eventually fade the colors of t-shirts. For this reason, dry a t-shirt indoors to preserve the bright colors.